Support
Something wrong with a route or the app? Write to us and say which plate you ride, and, for a route, roughly where. We read every message.
Contact
Email: support@waypostlabs.com
We answer in Dutch or English, usually within two working days.
Common questions
The app does not know where I am.
Broemwijs needs your location while you use it, and Precise Location must be on. Open Settings › Privacy & Security › Location Services › Broemwijs, choose While Using the App and turn on Precise Location.
A route goes somewhere I may not ride.
The sign is always right. Please write to us with your plate, the street and the date. The roads come from OpenStreetMap, and a wrong or missing tag there is the usual cause.
How do I delete my data?
Everything is on your phone. Delete rides in Rides, clear recent places in the search and remove saved places in My places, and use Delete what you’ve learned and Clear what the app has stored in Settings. Deleting the app deletes all of it.
Which plate do I have?
A yellow plate is a bromfiets, up to 45 km/h. A blue plate is a snorfiets, up to 25 km/h. Choose it in the app under Settings › Your scooter.